How we work

The cleaning company you can actually audit.

Most cleaning is a black box. Ours is a paper trail. Three systems work together to make every visit verifiable, without adding work to your week.

01

Photo verification, every visit

Each visit ends with photos of high-traffic zones (restrooms, kitchens, entryways, conference rooms) checked against your building’s standard before the crew leaves.

  • Reference photos captured during onboarding set your standard.
  • Visit photos compared against the reference, flagged automatically if anything is off.
  • You see the photos in the next monthly report. Nothing hidden.
02

Monthly service reports

On the first of each month, you get a single PDF showing what was cleaned, when, and by whom. Forward it up the chain without writing a thing.

  • Per-visit timestamps and crew names, never anonymous.
  • Issue log with response and resolution times.
  • Photo highlights, not a wall of images. Built to be skimmed.
03

One-hour response, 24-hour resolution

Something off? Text or email us. A real person responds inside an hour. Most issues are resolved by the next service window, many the same day.

  • Direct line to your account lead, not a generic ticket queue.
  • If we missed something, we come back. No invoice gymnastics.
  • Patterns are tracked so the same issue doesn’t happen twice.

What it looks like

A monthly report you can forward without editing.

Every report starts with the summary your boss wants: visit count, issues raised, issues resolved. Then it drills down for anyone who actually wants the details.

Visits this month
22
Mon–Fri, 6:30pm
Issues raised
2
Both resolved
Avg. response
34 min
Target: < 1 hr

Ready when you are

Get a quote in 24 hours.

Tell us about your space. We’ll come walk it, write a quote tailored to your building, and stand behind every visit.

Need to talk to a human? Call (510) 689-1362 · Mon–Fri, 8am–7pm PT

hello@claverservices.com