How we work

The cleaning company you can actually audit.

Most cleaning is a black box. Ours is a paper trail. Three systems work together to make every visit verifiable, without adding work to your week.

01

Photo verification, every visit

Each visit ends with photos of high-traffic zones (restrooms, kitchens, entryways, conference rooms) checked against your building’s standard before the crew leaves.

  • Reference photos captured during onboarding set your standard.
  • Visit photos compared against the reference, flagged automatically if anything is off.
  • You see the photos in the next monthly report. Nothing hidden.
Visit 14 of 22 · Jun 12, 6:42 PM Verified
Conference A — verified clean
Conference A
Kitchen — verified clean
Kitchen
Restrooms — verified clean
Restrooms
Workstations — verified clean
Workstations
02

Monthly service reports

On the first of each month, you get a single PDF showing what was cleaned, when, and by whom. Forward it up the chain without writing a thing.

  • Per-visit timestamps and crew names, never anonymous.
  • Issue log with response and resolution times.
  • Photo highlights, not a wall of images. Built to be skimmed.
May 2026 · Acme HQclaver_report_may_2026.pdf
Monthly service report
Visits May 1 – May 31 · Crew M. Rodriguez, A. Tan, J. Park
Visits
22
Issues
2
Avg resp
34m
132 photos · 6 zones
Issue log
RaisedSummaryResolved
May 3, 6:42pPaper towels low, N restroom+ 38m
May 19, 7:01pConference B chairs misaligned+ 24m
03

One-hour response, 24-hour resolution

Something off? Text or email us. A real person responds inside an hour. Most issues are resolved by the next service window, many the same day.

  • Direct line to your account lead, not a generic ticket queue.
  • If we missed something, we come back. No invoice gymnastics.
  • Patterns are tracked so the same issue doesn’t happen twice.
Sarah · facilities at Acme HQToday · 5:22 PM

Hi, north restroom is out of paper towels. Can someone restock before tomorrow morning?

5:22 PM

On it. Crew lead is en route, ETA 6:00 PM. I’ll text you the moment it’s restocked.

5:24 PM

Restocked. Photo will be in next week’s service report.

6:02 PM
Response time: 2 min · Resolution: 38 min Logged in May report

What it looks like

A monthly report you can forward without editing.

Every report starts with the summary your boss wants: visit count, issues raised, issues resolved. Then it drills down for anyone who actually wants the details.

Visits this month
22
Mon–Fri, 6:30pm
Issues raised
2
Both resolved
Avg. response
34 min
Target: < 1 hr

Ready when you are

Get a quote in 24 hours.

Tell us about your space. We’ll come walk it, write a quote tailored to your building, and stand behind every visit.

Prefer to talk first? Book a 30-min walkthrough · Mon–Fri, 8am–7pm PT

hello@claverservices.com